customer service – Page 16

customer service, Monday Morning Match

You’re Welcome Here

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. I just returned from a weekend trip to College Station, Texas. I was down there with several college buddies to…

customer service, Expectations, Florida Gators, referrals, repeat customer

Local Knowledge

In the last post I pointed out some bad aspects of customer service. Today, I spotlight the good side. Nobody goes there anymore. It’s too crowded. – Yogi Berra Do you like to share local knowledge? How many of those “hidden gems” of your city would you feel comfortable telling people about? Sure, everyone knows you…

customer service, Expectations, Realtors, referrals, repeat customer

Putting the Boo in The Big Bamboo

Where Should We Eat? Think about the place that you and your family go for vacation every year. Can you picture it? Now pretend I just told you I was going there next week and wanted some of your best “local advice” on where to stay, what to do and where to eat. Do you…