Sean – Page 283 – Sean Carpenter

attitude, Monday Morning Match

What, Me Worry?

Monday Morning Match is a quick post – maybe a quote, inspirational story or idea – intended to spark some motivation inside each of you so your week gets off to a fantastic start on Monday morning. Today is the 63rd birthday for American vocalist and conductor Bobby McFerrin. He has earned 10 Grammy Awards and…

attitude, Build Relationships, Have Fun, Solve Problems

Nothing Wrong with Having The Blues

Usually when someone says they have the “blues” it means they’re feeling sad or down about something. The city of Memphis is known for their blues music scene. But there is another place where “being blue” isn’t anything sad at all. At least not during basketball season. This group of people who love “being blue” have a…

customer service

Listen Closely As Our Options Have Changed

Sometimes I wonder if companies listen to themselves. Do you think most companies have looked at their service or product through the consumer’s eyes? Shouldn’t there be someone on every organization’s staff that thinks through some of their policies and protocols so they can assess if it even makes sense? Is There a Flow Chart for Stupid? An…